YOUR PARTNER THROUGH PEAK SEASON

Important dates, helpful reminders and practical tips to help you navigate the season with confidence.

Peak season has arrived

We're here to help you deliver a great experience for your customers. Our teams are working hard behind the scenes to keep freight moving safely and efficiently. A little planning now will help make peak season smooth and successful.

Plan ahead

Key dates to plan around

Retail Events Date Ship-By Dates
Black Friday Fri 27 Nov Inter-island — Mon 23 Nov
Intra-island — Tue 24 Nov
Cyber Monday Mon 30 Nov Inter-island — Tue 24 Nov
Intra-island — Wed 25 Nov
Christchurch Cup Week Sat 7 – Sat 14 Nov Cup Day is Tue 10 Nov
Holidays Date Closures
Hawke's Bay Anniversary Fri 23 Oct Hastings branch closed
Labour Day Mon 26 Oct All branches closed nationwide
Marlborough Anniversary Mon 2 Nov Blenheim branch closed
Canterbury Anniversary Fri 13 Nov Christchurch and Ashburton branches closed
Westland Anniversary Mon 30 Nov Greymouth branch closed

Deliveries and collections into regions with a holiday occur on the next working day — allow an additional 24 hours transit time. Cut-offs apply to inter-island and intra-island freight as noted.

Moving things more sustainably

We’re committed to helping our customers reduce their environmental impact while keeping freight moving efficiently. By utilising rail wherever possible, we’re reducing emissions, easing pressure on New Zealand’s road network, and supporting more sustainable freight movement.

 

This is an important part of our ESG journey. As we continue this journey, we’re focused on delivering positive outcomes for our customers, the communities we serve, and New Zealand’s future.

Busy season checklist

Tips for moving freight during the busy season

01 Book early

Book freight as early as possible to support planning and reduce the risk of delays.

02 Package securely

Present all freight in a condition that is fit for travel.

03 Dangerous Goods

Complete all packaging, labelling and documentation accurately and in full.

04 Stack safely

Place heavier items at the bottom and lighter items on top.

05 Label all sides

Label every side of each pallet and clearly flag any special handling.

06 Consolidate freight

Where practical, send full pallets to improve handling efficiency.

07 Smooth demand

Spread freight volumes evenly throughout the week.

08 Allow extra transit time

Keep customers informed of peak season capacity constraints and allow extra transit time.

Need a hand during peak?

Ä€whina

The quickest way to track your freight, check delivery updates and get support.

Contact Centre

If you’d rather talk to someone, call us on 0800 865 569.

Fast Tracker

Track your freight online at fasttracker.teamglobalexp.co.nz.